I did not receive an email after my application, what now?

If you did not receive your confirmation email after applying, then please check your SPAM folder and privacy settings in your email account.

If you can not still find it, then please contact our 24h support center via the chat platform on our website, by phone or email in this link.

Note: Make sure that you enter the correct email address when applying, therefore we also suggest you add an alternative email to ensure your visa will be delivered.

CONTACT US

If you need any help, please contact the 24-hour professional support center listed below.

- Hotline:

United States: +1 818 930 5979

United Kingdom: +44 191 730 0179

Related FAQs

- Can a local citizen invite or guarantee my stay and apply for eVisa/ETA on my behalf?

- Can I apply for a new eVisa/ETA while being in this local country?

- Can I extend my eVisa/ETA on this website?

- Do I have to get a different eVisa/ETA for individuals going with me?

- Do I need to enter on the exact date specified in my eVisa/ETA application?

- Do I need to get an eVisitor/ETA for my kids?

- Do I need to go to the consulate to get my Australia eVisitor/ETA?

- Do I need to print your eVisa/ETA out? How many copies of eVisa/ETA do I need to print out?

- Document Requirements for Australian eVisitor/ETA

- Health Requirements For Entering Australia

Hotline

+1 818 930 5979

+44 191 730 0179